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Frequently Asked Questions ...
|1.||Where are our Terms and Conditions?||Well, here for a start. You can also find them under SERVICES, and you can read them from the shopping cart pages. They're all over!|
|2.||How do we send goods purchased on line?||Everything is send by Royal Mail except for packages which are too heavy for the mail. Those packages are sent by courier.|
|3.||When do we despatch your goods?||As soon as we can, and never more than 48 hours from you plaincg your order without us contacting you. The vast majority of items purchased on line during a working day are despatched on the same day. If there has to be a delay for some reason, we will contact you to discuss the situation!|
|4.||Will we cut fat quarters for on line fabric purchases?||Yes, if you ask us to. In fact, if you buy 25cm of fabric on line, then we will assume that you want a fat quarter unless you tell us otherwise. If you buy, say, 50cm and want it cut as fat quarters, let us know.|
|5.||What do we charge for shipping?||It's all here in the shipping info page!|